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Event FAQs
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Do you have a brochure?
We don't have a brochure, as many of our items are illustrated on the website. If you would like details of our prices, fabric samples or wish to discuss your requirements further, then please do not hesitate to contact us. -
I am looking for an item that is not advertised on your website.
We offer a wide range of products and are continuing adding to our collection; if you do not see anything that suits your requirements then please give us a call or send an email. -
Do you have a minimum order?
The minimum order is £300.00. -
Is it possible to see a full table set-up in advance of the event?
Yes this is possible, however on occasion we have to charge for this service. We always aim to do the mock set-up in the same venue as the event is to be held in however this is not always possible. Please contact us if this is something you are interested in. -
When do I make my final payment?
Your final payment will be due two weeks before the date of your wedding and is stated on your provisional booking letter. You will receive a phone call a few weeks before this to check everything is as stated on your provisional details and at this point your final numbers will be confirmed. Your final payment letter will then be sent out to you. Please bear in mind that any cancellations within 14 days will charged at the full rate. -
What happens if any of the linens I hire get damaged on the day?
Damage or shortage of goods will be charged according to the full replacement value at the time of hire, details of which are available on request. -
What is the difference between a 'chair tie' and 'chair bow?'
A chair tie is when the fabric used to decorate your chair is folded over and left to hang as opposed to a bow. Depending on the fabric you select some fabric will sit better when dressed in a tie fold. If you are unsure please ask for our opinion when making your decision. Please also refer to the product pages on this site to view different images of chair ties and bows.
